Email Best Practices - Administrative Excellence

EMAIL    BEST PRACTICES & STRATEGIES FOR ADMINISTRATIVE PROFESSIONALS    

In the business world, email is considered an essential means of communication. Messages can be sent quickly, received almost immediately, and managed on-the-go. While using email is convenient, it is not always as simple as typing a message and hitting âSend.â    We need to think about effective strategies, tools, preferences, and policies that pertain to using this form of communication by an administrative professional.     

OBJECTIVES    

• Understand and create own email strategies in line with corporate expectations.    
• Lean how to write better emails for efficient and effective email communications.    
• Introduce best practices and strategies for assistants supporting executives.    
• Utilize email tools and functions for better outcome and enhancing productivity.    

CONTENTS:     

   Email Communication     

• Initial Thoughts    
• Identifying Expectations    
• Email Responsibilities    
• Email Controls    
• Advantages & Disadvantages    

   Email Tools     

   Writing Better Emails     

   Email Strategies     

   Email Security     

Days & Hours:             2 days, 2 hrs./day.  

Attendees:                    Min 2, Max 16 per course.  

Material:                       Presentation in PDF Format.  

Trainer:                        Rodayna Tiraoui, Subject Matter Expert (SME).